01Which suite types are available?+
The collection includes one- and two-bedroom apartments with city or sea views, a Three Bedroom Deluxe Apartment and a Four Bedroom Penthouse Suite.
02How many guests can the suites accommodate?+
Standard occupancy is 2 guests in one-bedroom apartments, 4 in two-bedroom apartments, 6 in the Three-Bedroom Deluxe and 7 in the Penthouse. With one extra bed, the respective maximum capacities are 3, 5, 7 and 8 guests. Please request the extra bed when booking.
03Do the suites have kitchens and laundry facilities?+
Yes. Suites include a refrigerator, hob, oven or microwave, dishwasher, washer and dryer—equipment designed to support extended stays as well as short visits.
04Can I choose the view?+
Room types are identified by city view or sea and Bosphorus view. A specific floor or direction is confirmed according to availability for your dates.
05Where do I complete my reservation?+
The booking buttons open our direct reservation page, where you can view dates, current rates and available room choices.
06Do you offer airport transfers?+
Anthill Suites does not operate its own shuttle. Paid airport transfers can be arranged through our partner transfer companies. Please contact us for arrangements and pricing.
07Which payment methods are accepted?+
Payment can be made by cash, credit card, virtual POS or bank transfer.
08Is payment required when booking?+
No payment is collected at the time of booking for cancellable reservations. For non-refundable reservations, the full amount is collected when you book.
09Are pets allowed and is there an additional charge?+
Pets are welcome. A daily supplement of EUR 50 applies; the total charge for the stay is collected in a single payment.
10Are accessible rooms and wheelchairs available?+
We have a room suitable for guests with disabilities. Wheelchairs can be rented for EUR 15 per day.
11What facilities are available for children?+
There is a free Kids Club, a children's play area and a playroom.
12Is there a charge for an extra bed or baby cot?+
An extra bed is available for EUR 30 per night. Baby cots are free of charge.
13Do the rooms have an iron and ironing board?+
Yes, rooms have an iron and ironing board.
14Is there a spa on site?+
There is a centre providing spa services within the hotel.
15What are the pool opening hours and conditions of use?+
The indoor pool is open from 09:00 to 21:00 and is included in the accommodation rate. Guests under 18 are not admitted to the pool.
16Is a swimming cap required?+
Yes, a swimming cap is mandatory in the pool. Caps supplied by the facility are charged separately.
17Are there a sauna and steam room?+
Yes, a sauna and steam room are available and can be used free of charge.
18What are the fitness centre opening hours and is there an age restriction?+
The fitness centre is open from 07:30 to 22:00. Guests under 18 are not admitted.
19Can non-residents use the pool and fitness centre?+
No. The pool and fitness facilities are for hotel guests only.
20Can I book a monthly or long-term stay?+
Yes, monthly and long-term stays are available. Please contact us for a quote based on the length of your stay.
21Are electricity, water, natural gas and internet included in the rate?+
Yes. Electricity, water, natural gas and internet are included in the accommodation rate.
22Is Wi-Fi free and suitable for remote work?+
Free Wi-Fi is available throughout the hotel. The internet connection is suitable for remote work.
23Are outside visitors allowed in the rooms?+
No, outside visitors are not allowed in the rooms.
24Can I order food from outside the hotel?+
Yes, you may order food from outside for delivery to the hotel.
25Is reception open 24 hours?+
Yes, reception is available 24 hours a day.
26Can you help if I need a doctor or ambulance?+
Please contact reception for assistance and guidance when you need a doctor or ambulance.
27Who should I contact about lost property?+
Please contact reception about lost property.
28Are there a pharmacy and hairdresser on the premises?+
Yes, there are a pharmacy and hairdresser on the premises.
29Where is Anthill Suites located?+
Anthill Suites is in Bomonti, in Istanbul's Şişli district. Our address is Cumhuriyet Mahallesi, İncirli Dede Caddesi No: 6, 34380 Şişli, Istanbul.
30What are the check-in and check-out times?+
Check-in is from 15:00 and check-out is at 12:00. Earlier check-in may be possible subject to availability. Please respect the check-out time so that other guests are not inconvenienced.
31What are the age and ID requirements for check-in?+
The guest checking in must be at least 18 and present photo identification. Guests under 18 may stay when accompanied by an adult.
32Where is smoking permitted?+
Smoking is permitted only in designated outdoor areas.
33Can I leave luggage before check-in or after check-out?+
Yes, short-term luggage storage can be provided before check-in and after check-out.
34Is parking free, is a reservation required, and are there EV charging stations?+
One vehicle per room can park free of charge. No advance parking reservation is needed and parking is available 24 hours a day. Non-resident visitors can use the car park for a fee. There are four electric vehicle charging stations in the guest car park.
35Is valet parking available?+
Yes, valet parking is available on request.
36What rules apply when staying with a pet?+
One dog weighing no more than 8 kg is allowed per room. Pets must be kept on a lead in shared areas, a veterinary health certificate must be presented, and pets must not be left alone in the room.
37Are guide and assistance dogs accepted?+
Yes, guide dogs, service dogs and emotional support dogs are accepted.
38Are there dedicated rooms or amenities for pets?+
There are no dedicated pet rooms, equipment or amenities.
39Is there a restaurant and what breakfast options are available?+
The hotel's Antre restaurant serves a buffet breakfast in the mornings. Continental, halal and à la carte breakfast options are available.
40Is a laundry service available?+
Yes. Place your laundry in the laundry bag and hand it to housekeeping to use the laundry service.
41Are business and meeting facilities available?+
Guests can use the business centre and meeting spaces.
42What activity facilities are available?+
Facilities include an indoor swimming pool, fitness centre, playroom, tennis court and indoor ski slope. A free Kids Club is also available for children.
43What amenities are provided in the rooms?+
Rooms include a fully equipped kitchen, Wi-Fi, washing machine and dryer, electronic safe, hairdryer, air conditioning and TV.
44Are there restaurants, cafés and shops nearby?+
Yes, there are restaurants, cafés and grocery shops near the hotel.
45How can I contact Anthill Suites?+
For reservations and information, email reservations@anthillsuites.com or call +90 212 373 68 88.
46Is early check-in or late check-out available?+
Early check-in and late check-out are available for a fee, subject to availability.
47Can I change or cancel my reservation?+
You can cancel free of charge within two days of making your reservation. Date changes are subject to availability and no change fee is charged.
48How far is Anthill Suites from Istanbul's main areas?+
Anthill Suites is in Şişli-Bomonti. Taksim is approximately 3 km away, Beşiktaş and Ortaköy approximately 5 km, and Sultanahmet approximately 6 km. Kadıköy is approximately 10–12 km away by car.
49How far are the airports and how long does the journey take?+
Istanbul Airport can be reached in approximately 40 minutes by car. Sabiha Gökçen Airport, on the Asian side, is approximately 33 km away. Journey times may vary depending on traffic and the route.
50How can I reach the hotel and the city's main areas by public transport?+
You can reach the hotel using Marmaray, metro and bus connections. The walk from Osmanbey Metro Station takes approximately 15 minutes. Metro and bus transfers provide access to Taksim, Sultanahmet, Kadıköy, Beşiktaş and other historic and tourist areas.
51Which tourist and cultural attractions are nearby?+
Feriköy Antique Market is less than 0.5 km from the property. Bomontiada, a converted former brewery, offers restaurants, shops, an art gallery and a concert venue.
52How can I reach the shopping centres?+
Şişli Cevahir Shopping Centre is approximately five minutes away by taxi. Kanyon, Özdilek and İstinye Park shopping centres can be reached from Osmanbey Metro Station in approximately 15 minutes by metro. Journey times may vary depending on traffic and connections.
